Self-service
Self-service booking, inside your policy
Employees search and book directly. The policy engine decides what is offered first and what needs a reason and an approval.
How it works
How it works
Search flights and hotels
Live availability from the same inventory the desk books from.
- Flights and hotels in the portal
- Live pricing and availability
- Filters that respect policy
Policy applied at search
In-policy options first, with a clear reason where an option falls outside.
- Compliant options ranked first
- Plain-language explanation
- No policy PDF required
Approval when needed
Out-of-policy choices collect a justification and route for approval before ticketing.
- Justification captured at choice
- Routed to the approver
- Recorded in the audit trail
Company billing
Bookings bill to the company rather than to the traveller’s card.
- No personal card required
- No reimbursement claim
- Consolidated invoicing
Everything on the record
The self-service booking sits on the same trip record as everything else.
- Itinerary and documents attached
- Visible to travel and finance
- Feeds reporting
The desk is still there
Self-service for the easy bookings; the concierge team for everything else.
- Escalate any booking to the desk
- Changes handled by people
- 24/7 during travel
In-policy options come first
Self-service only works if the rules travel with it. In-policy options are ranked first and anything outside is clearly marked with the reason - so nobody has to read a policy document to book a flight.
- Live inventory, the same the desk books from
- Compliant options ranked ahead of everything else
- Plain-language explanation when something falls outside
- Escalate any booking to the desk at any point
Ready to see it on your own travel programme?
Walk through the platform with our team, using your routes, your policy and your approval chain.