NeomaxerNeomaxer TravelDesk

Air travel

Corporate flight booking for Indian businesses

Domestic, international and multi-city flights, booked within your travel policy. Anything outside policy needs a reason and an approval before it is ticketed.

  • Domestic India
  • International
  • Multi-city & round-the-world
  • Group bookings

What we cover

What we book

The same desk handles the simple bookings and the ones that need somebody to think about them.

Interior of an Indian airport terminal
Domestic

India domestic

Metro-to-metro and metro-to-tier-2 routes, booked to your cabin and spend rules.

  • Same-day and next-day travel
  • Preferred-carrier rules honoured
  • Web check-in handled by the desk
  • Seat, baggage and meal add-ons
Aircraft on approach against an evening sky
International

International & long-haul

Point-to-point and connecting itineraries across every major region.

  • Fare and cabin rules by region
  • Layover and connection planning
  • Visa requirements flagged early
  • Return-leg changes handled in-flight
World map with travel markers
Complex

Multi-city & round-the-world

Itineraries with several stops, several travellers and several sets of constraints.

  • Multi-leg routing built around meetings
  • Open-jaw and round-the-world tickets
  • Per-leg policy evaluation
  • One itinerary, one invoice
Group of colleagues waiting together at an airport
Groups

Group & team movement

Whole teams moving to the same place on the same day, without a spreadsheet.

  • Group fare enquiries
  • Name lists collected in the portal
  • Coordinated with ground transport
  • One point of contact on the day
Checklist being worked through on paper
Compliance

Policy at the point of choice

In-policy options are surfaced first; anything outside needs a justification.

  • Cabin class by route or duration
  • Spend caps per sector
  • Advance-purchase windows
  • Every override logged with its reason
Departure board showing flight information
Support

Changes, delays and disruption

Schedule changes, cancellations and reroutes handled by people, not a queue.

  • Reissues and reroutes
  • Cancellation and refund tracking
  • Airline follow-up on your behalf
  • Reachable by phone, email and WhatsApp
Traveller waiting in a bright airport departure hall

How it works

How a flight gets booked

A traveller searches in the portal and sees in-policy fares first. If they pick something outside policy, the platform asks for a reason and routes it to the approver. Once it clears, the desk ticketing team issues it and the itinerary lands back in the traveller’s portal.

  • In-policy fares surfaced ahead of everything else
  • Approval routed to the right person automatically
  • Justification captured at the moment of choice, not reconstructed later
  • Itinerary, invoice and documents in one record

Also handled

What else we handle

Suitcases on a baggage carousel
  • Seat selection and preferred seating on record per traveller
  • Baggage allowance and excess-baggage purchase
  • Meal preferences and special assistance requests
  • Frequent-flyer numbers stored and applied at booking
  • Web check-in and boarding passes sent ahead of departure
  • Date and route changes, including same-day
  • Cancellation, refund tracking and credit-note follow-up
  • Unused-ticket and airline-credit visibility at the company level

Before, during and after

What happens around the ticket

Issuing a ticket is the easy part. These are the pieces that decide whether the journey goes well.

Travellers crossing a busy departure hall

Before departure

Check-in, seats and documents

Web check-in is done for the traveller, boarding passes go out before they leave for the airport, and any document the destination requires has already been flagged.

  • Web check-in and boarding passes sent ahead
  • Seat and meal preferences applied from the profile
  • Document and visa requirements flagged at booking
Departure board showing flight information

During travel

When a flight is delayed or cancelled

Schedule changes, cancellations and missed connections are worked by the desk against your policy - not left to a traveller queueing at a service counter.

  • Airline follow-up done on your behalf
  • Reroutes checked against policy before rebooking
  • Reachable by phone, email and WhatsApp
Luggage trolley in an airport hall

After the trip

Refunds and airline credits

Cancelled tickets usually leave value behind. We track refunds and airline credits at the company level so they get used rather than quietly expiring.

  • Refund and credit-note tracking
  • Unused-ticket visibility across the company
  • Consolidated onto the trip invoice
Passenger aircraft climbing after take-off

Coverage

Where we book flights

The same desk books a Bengaluru–Delhi hop and a four-continent itinerary. What changes is how much thinking the routing needs, not who handles it.

  • DomesticMetro and tier-2 networks
  • InternationalEvery major region
  • Multi-cityOpen-jaw and round-the-world

Common questions

Can employees book their own flights?

Yes. Portal users can search and book within the guardrails you set - cabin class, spend caps, advance-purchase windows and preferred carriers. Anything outside those rules requires a justification and an approval before it is ticketed.

What happens when a flight is cancelled or rescheduled?

Our desk handles it. We follow up with the airline, look at the alternatives against your policy, and confirm the reroute with the traveller. You do not have to hold on an airline helpline, and the change is recorded against the original booking.

Do travellers still earn their frequent-flyer miles?

Yes. Frequent-flyer numbers are stored on the traveller profile and applied at the time of booking, so loyalty accrual continues as normal.

Can you handle multi-city and round-the-world itineraries?

Yes. Multi-leg, open-jaw and round-the-world itineraries are built by the desk around the meeting schedule, with each leg evaluated against policy and the whole trip invoiced as one record.

How are flights invoiced?

Bookings are consolidated into company invoices rather than being reimbursed through individual expense claims. Invoices are downloadable as PDFs and can be settled online.

Talk to us

Talk to us about your routes

Bring two or three routes your team flies often. We will walk through how they look in the platform.